Frequently Asked Questions

Our pricing is structured as a fixed monthly fee based on working hours per month. We keep it simple and categorize our talents into different levels based on their expertise and experience. All our talents hold relevant qualifications and certifications.

We invoice monthly, in arrears, twelve months a year. Included in the price are vacation days and reasonable sick leave. Absence beyond this is covered by us. Prices are adjusted once a year based on cost levels, and the agreed price is guaranteed for the entire first year.

We aim for long-term client relationships. We require that all new client relationships have a minimum duration of one year. That said, the agreement includes safeguards, such as a six-month trial period during which the notice period is one month. After this, a standard rolling notice period of three months applies.

During the first six months, there is a one-month notice period. After this, the notice period is three months.

We specialize in providing dedicated teams of full-time talents rather than project-based assignments. However, our flexible contract durations — monthly, quarterly, bi-yearly, or yearly — allow you to scale up or down based on your project needs.

Yes. We can support additional digital roles beyond the ones listed, depending on your requirements. Share what you’re looking for and we’ll confirm availability on a case-by-case basis.

Having talents from Digitally Talented feels like having your own permanent employees. Our talents are managed directly by you, on par with your local team members. They are recruited specifically for your needs — a dedicated team of full-time professionals. You do not rotate through a pool of consultants.

We aim to be the preferred employer for the best digital professionals, integrating them closely with our clients. We strive to be an industry leader in both client and employee satisfaction.

Our greatest strength is the ability to attract and retain some of the best digital professionals in a massive and exciting talent market. We are an attractive employer and can secure experienced senior talents with expertise that is hard to find locally — at a cost lower than local hires.

Our ideal clients are companies that have defined digital marketing and digital operations as a core function. They have local teams and wish to augment their workforce with premium digital talent — but often struggle to find them locally in the GCC region.

We are very proud of our client satisfaction. We conduct regular surveys and have an average satisfaction score of 4.7 out of 5.

As the client, you hold all rights to the work, content, and assets created by our talents.

We actively recruit talents specifically tailored to your needs. We have an average lead time of a few weeks, but things can often go faster depending on your requirements.

Remote management has always been a crucial part of our daily work. Part of the solution for success is being anything but distant. Clear communication, daily check-ins, and proper project management tools are key. Our talents integrate seamlessly into your existing workflows.

We have extensive experience in assembling high-quality teams and are not restricted to specific disciplines. We provide, among others: Digital Managers, Performance Experts, Data Experts, and more.

Feel free to challenge us on the specific expertise you are looking for — we are likely to surprise you.

To ensure the best result, we actively recruit talents specifically for you and your needs. We look for people who fit your specific tasks and try to balance the team with the right mix of expertise. This entire process is free of charge from our side.

The recruitment process typically takes a few weeks. We work to match the right talent as quickly as possible while maintaining our quality standards. In many cases, we can have someone ready within days.

We tailor the team size to your needs. You can start with a single talent, and our clients have anywhere from one to entire teams working with them. We scale with you as your needs grow.

Digitally Talented is known for having skilled professionals. However, hiring mistakes can occur. If you are dissatisfied with anything, you can address it directly to our management team, and we will take it from there — including finding a replacement if needed.

We have an average employee turnover rate of around 10%. This is lower than the industry average. We work purposefully to attract and retain the best professionals, and we wouldn’t be surprised if our talents stay with you longer than your own in-house employees.

We recommend daily video stand-ups and using tools that allow direct communication with your team. Slack is a great example, providing an open and direct line. You should also have good documentation and project management tools such as Jira, Trello, or Asana.

We are often asked about this before start-up, but very rarely once a collaboration is ongoing. The single most important thing you can do when including new people — regardless of where they reside — is to get to know them. Truly talented people have a lot in common, regardless of where they come from.

Our talents are proficient in English, especially in writing. Many are multilingual and can communicate effectively across global teams. We also have talents with Arabic language proficiency for GCC-specific roles.

Our talents are available 24/7 and adapt to your time zone. We pride ourselves on accommodating your desired working hours, regardless of geographical boundaries. This means you can have extended hours of effective work — far more than with only a local team.

The lead time is between 1 to 7 days, depending on the client requirements.

Yes — the client owns all work and assets we create during the engagement. In addition, we will not share, use, or disclose anything the client shares with us. The assigned talent will also not share any confidential information shared by the client.